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 What are Sub-Accounts, and how can they be set?

The Sub-Accounts feature allows you to set up and manage access of multiple users to your master...

 How many sub-accounts can I set?

The number of sub-accounts you can set depends on your plan. View the plan comparison to see how...

 How can I set up sub-accounts?

The settings are accessed from the left menu: Settings > Sub Accounts. When entering, you'll...

 Which features are shared and which are separated between the accounts?

Groups: Groups that are set up for sub-accounts are the only groups he can work on, and these are...

 Can a sub-account use the master account’s custom templates?

Yes. On your master account, when you set up a customized template at the bottom of the page,...

 Can a sub-account user set/send his own reports?

Yes, a sub-account user can set and send his own reports. Reports that a sub-account user has...

 Can I use the sub-accounts feature for reselling PRT services?

The purpose for having sub-accounts is to allow team work by company employees (permission-based...

 Can sub-account users make changes that apply to the master account, and vice versa?

All sub-accounts are part of your master PRT account!Changes made by sub-accounts with...

 Do I have to organize my URLs using Groups to set sub-accounts?

The sub-accounts are based on URL Group assignment. Unless it's an admin or accounting-only user,...

 How can I have my logo displayed for Sub-Accounts?

You can display your logo, instead of PRT's, on the sub-accounts login page and at the top-left...

 Must I set a company name if I want use the sub-accounts feature?

Yes. For the link to the sub-accounts login page to work, you must have a company name set in...

 What permissions can I set for a sub-account?

Admin: Enable full access to all account data, actions and areas. No need to set groups.Admin...

 Which sender’s email can a sub-account use on his reports?

By default, a sub-account can send reports from the master account’s registered email address, or...

 Where should my sub-account users log in from?

Enter the Sub-Accounts Settings page from the left menu: Settings > Sub-Accounts. At the top...

 How can I mask the sub-accounts login page with my domain name?

Using CNAME record settings, you can make the sub-account login link and activity on PRT, seem...